Still Deciding?
What Will I Lose?
Should photos, chat histories and app purchases be checked before returning a phone?
Before returning your previous phone, confirm copied photos, chats, purchased-content access, password managers, recovery codes, and active cellular service on the device you will keep.
What to do
- Open representative older and newer files.
- Test messages, two-factor authentication, banking, and backups.
- Remove personal information only after each item passes.
Limits and compatibility notes
Check this before relying on the answer
Some app purchases and health data do not transfer automatically; a factory reset cannot be undone.
Further help
These official help pages are starting points, not confirmation for every phone or claim above. Check the guidance for your exact device and software version.